Updates on my orders?
#weeklyupdate (September 14th, 2020)•R28.5 all pre orders are shipped - no retail date set
•R29 all pre orders are shipped - no retail date set
•R29.5 all pre orders are shipped - no retail date set
•R30 is in week 12.3 - Arrived at HQ, processing starts as of Sept 14th. It was a large round so it will take the full processing time to complete.
•R30.5 is in week 10.2 - In transit
•R31 is in week 7.3 - printing process
•R31.5 is in week 5.3 - printing process
•R32 is in week 0.3 - printing process
Printing process : 8-10 weeks
In transit to HQ : 1-3 weeks
Processing at HQ : 1-3 weeks
Where can I see previous fabrics, sewn items or stay up to date?
What do I do if my parcel is delayed or missing?
Please call Canada Post or USPS (or your local postal provider) with your tracking number for an update. Often times that helps bump it along! Once it leaves our hands, unfortunately, we don't know any more current status that you do.