Policies

 

Custom Printing Pricing & time frames:
$27.00 CAD/Yard cotton woven & cotton canvas, $28.00CAD/Yard for Cotton Spandex Jersey, Athletic Knit, Bliss, Swim. Bamboo Spandex Jersey, Bamboo Cotton Spandex French Terry and Cotton Spandex French Terry are $29.00CAD/Yard. Custom retail prices are $2 per yard more.
Custom printed fabric has a turnaround time as follows:
Printing process : 8-10 weeks
In transit to HQ : 1-3 weeks
Processing at HQ : 1-3 weeks
Digital Printing Info:
There are times there are slight variations between the different bases for colouring. Strike sewists do their best to sew for us, photograph, show scale and uses. Every photo is taken in different lighting. Different times of day. Different mood. Digital images are printed onto fabric and can’t possibly be exactly the same so please keep that in mind - different media’s and different bases have slightly different outcomes. Also, let’s not forget we all have different phones or screens at different light levels and warm tones.
Blended Thread Fabrics offers a little wholesale bonus on pre orders & blended essential pre orders - Order 20 yards of the same print and base and we will include a free yard of the same print and base. With that being said, any cuts over 5 yards we cannot guarantee will be continuous with flaws spread out randomly, it is hard to get a large cut flawless but we will always try our best during the cutting process.
 
Refunds:
 
If you choose to cancel your pre order any time after it has been submitted and ordered from the printer the 20% cancellation fee applies. 
 
Contact us within 30 days of delivery date and before washing/cutting. Anything after, unfortunately we cannot offer refund or credit.
 
Refunds/replacements/discounts offered within 30 days of receiving your fabric for any of the following reasons:
-Fabric received was smaller than 36" per yard before washing.
-Fabric received had undisclosed flaws NOT along the selvedge (within 4” from edges of print) or anything larger than a 1/4" throughout the yardage not including the selvedge. If the reverse side of the fabric has spotting or marks that do NOT show through to the front/print, this is also common to custom printing and will be sent as non-flawed. This does not include excess yardage that includes quality test holes, this is bonus additional yardage included at no cost to you.
Blended Thread Fabrics does not cover any fabric that has been washed, cut and/or sewn.  If the error is Blended Thread Fabrics fault such as incorrect fabric, short cut, missed flaws (outside of the guidelines listed above), then we will cover return shipping of course! If a replacement fabric is not available you will be offered a refund.
 
Blended Thread Fabrics does not cover packages that say delivered but are claimed to be missing, missing parcels, slow mail processing, etc - this is a postal service issue and claim must be opened through them.  Please call Canada Post or USPS (or your local postal provider) with your tracking number for an update.  Often times that helps bump it along!  Once it leaves our hands, unfortunately, we don't know any more current status that you do.